Artificial Intelligence is rapidly transforming how governments design policies, deliver services, and manage public resources. As public expectations rise and administrative complexity increases, AI offers powerful capabilities for improving efficiency, enhancing citizen engagement, optimizing urban systems, and strengthening crisis response. This course provides a strategic, practical foundation for understanding how AI can be responsibly integrated into public systems while ensuring transparency, accountability, and public trust.
Participants will explore the full spectrum of AI applications in government: predictive modeling for policy development, citizen service automation, smart city systems, resource optimization, environmental monitoring, fraud detection, and emergency response. The course also examines ethical, legal, and governance frameworks essential for safeguarding public interest when deploying AI solutions. Through workshops, real-world case studies, scenario analyses, and a final strategy project, learners will develop the skills to evaluate public-sector AI tools, identify challenges, and design action plans tailored to public administration needs. By the end, participants will be equipped to champion AI initiatives that drive efficient, equitable, and future-ready public services.
Start Dates:
Ongoing
Duration:
16-24 hours
Program Format:
100% Online & Self-Paced
Cost:
$199
Upon completing trAInify’s Artificial Intelligence Course, you’ll receive a professional certificate to share with your network and showcase all that you’ve learned. trAInify certificates are formatted for sharing on LinkedIn.
Explore foundational concepts of AI in governance, from e-government to predictive analytics. Examine key applications and challenges in tax, health, and infrastructure systems.
Learn how AI supports evidence-based policymaking, demographic forecasting, outcome prediction, and bias detection in policy design.
Understand how chatbots, sentiment analysis, and digital portals improve service delivery while balancing privacy and transparency.
Examine smart city technologies for traffic flow, waste reduction, energy efficiency, and predictive resource allocation.
Study AI fairness, accountability, legal compliance, privacy laws, and risk mitigation within government contexts.
Explore AI tools for predicting crises, coordinating responses, supporting emergency teams, and analyzing real-time data.
Develop a full AI strategy for a public-sector challenge, including implementation steps, governance, and sustainability tracking.
Adam has a BBA from University of Toronto and a Master’s in Management Information Systems from The London School of Economics. He is a leading expert in the field of AI. In addition to being an AI consultant, Adam is also a College Professor of Entrepreneurship & Digital Innovation and a serial entrepreneur with his latest venture being the CEO and Co-Founder of Toronto-based edtech start-up Leap.
Ryan is a Human Resources and Training guru, receiving his MSc and hBSC from the University of Toronto. With over 7 years of experience in a plethora of companies ranging from edtech to social media and from forestry to medical research, he currently serves as the Director of Operations at The Leap Corporation alongside Neuroscience Specialist at the University of Toronto.
Upon completing trAInify’s Artificial Intelligence Course, you’ll receive a professional certificate to share with your network and showcase all that you’ve learned. trAInify certificates are formatted for sharing on LinkedIn and job applications.
Join Live, Instructor-Led Online Courses from the Convenience of Your Home In our online courses, get expert guidance from industry professionals at trAInify through interactive, real-time classes set in a dynamic virtual classroom.
Participate in team-based breakout sessions to work on hands-on projects, fostering collaboration and collective learning within our online courses.
Stay connected with fellow learners and instructors through trAInify’s online community, receiving updates and ongoing support throughout your online learning journey.